Closed-loop communication is the process of acknowledging the receipt of information and clarifying with the sender of the communicated message that the information received is the same as the original, intended information. When using this type of communication, it allows teams the ability to unite around shared goals, expectations, awareness, and plan execution.

Use this tool, Closed Loop communication, to review this method with your teams and ask them to put Closed Loop Communication into practice.  Several ways you can talk about this method with your teams include reviewing the tool in huddle, printing the tool and posting in your department, and reviewing the tool during 1:1 conversations.